How to add Inqry AI to your website in minutes

A good support bot does two things: answers accurately and gets out of the way. Here is the fastest path to a clean launch, plus the checks that prevent embarrassing answers later.

Before you start (10 minutes of prep)

• Confirm who owns support escalation (email or ticketing inbox).
• Gather your source of truth docs (help center, pricing, policies, onboarding).
• Pick the top 20 questions your team answers each week.

Step 1: Create your workspace

Create an Inqry AI workspace and name your support chatbot. This keeps settings, sources, and analytics organized.

Step 2: Connect your content

Add the sources your customers already trust:

• Help center articles and FAQs
• Policy and pricing pages
• Product docs and onboarding guides

If your content changes often, set up scheduled refreshes so the bot stays current.

Step 3: Tune the experience

Before you embed, set the basics:

• Greeting message and fallback response
• Escalation path (where should tough questions go?)
• Support hours and expectations

Step 4: Embed the widget

Paste the Inqry AI embed script into your site layout. Most teams add it to the global footer so it appears on every page.

Step 5: Test with real questions

Ask the top 20 questions you prepared earlier. If answers are weak, fix the source content instead of hardcoding replies. The bot is only as good as your docs.

Step 6: Launch, review, improve

Go live, then review the first 20 to 50 conversations. Look for:

• Questions that did not resolve
• Missing or outdated content
• Opportunities to add quick FAQ entries

Go-live checklist

• Widget loads on every page you want it
• Greeting and fallback feel on-brand
• Escalation path works end-to-end
• Top 20 questions return accurate answers
• One owner is assigned to weekly review

FAQ

Will the widget slow down my site?

No. The embed is lightweight and loads asynchronously.

Can I customize the look and feel?

Yes. You can match colors, tone, and positioning to your brand in minutes.

Do I need a developer?

Not usually. If you can add a small script snippet to your site, you are good to go.

How do I keep answers accurate?

Treat your docs as the source of truth. When policies change, update the docs first and refresh the bot.